Yes. All client information, case details, and visit documentation are strictly confidential and will only be shared with court-approved parties.

✔ Our staff is trained to intervene immediately if necessary. ✔ If a visit becomes unsafe, it may be terminated early. ✔ We follow all legal reporting requirements if an incident occurs.

No, visits are not video or audio recorded. However, our monitors document each visit and provide reports if necessary.

We offer flexible payment options for qualifying families. Sliding scale rates may be available for families experiencing financial hardship.

We accept: ✔ Credit/Debit Cards (Visa, Mastercard, AmEx) ✔ PayPal & Zelle ✔ Cash (in-person payments only) 📌 All payments must be made before the visit begins.

Our services are affordably priced to ensure accessibility while maintaining quality supervision. 📌 Pricing: ✔ Supervised Visitation: $75 – $150/hour ✔ Monitored Custody Exchanges: $50 per exchange ✔ Virtual Supervised Visits: $60/hour ✔ Court Reports: $50 – $200

We require 24-hour notice for cancellations. Late cancellations or no-shows will be charged the full session fee. 📌 Cancellation & No-Show Fees: ✔ Less than 24-hour notice: Full session price applies ✔ No-shows: No refunds

Yes. If required, our staff can provide court testimony based on our documented observations. 📌 Court Testimony Fee: Starting at $250 per hour

Yes, we provide detailed, court-admissible reports summarizing supervised visits, interactions, and any incidents. 📌 Types of Reports Available: ✔ Basic Visit Summary: $50 ✔ Court-Ready Report: $100 ✔ Expedited 24-Hour Report: $200

Custody exchanges typically occur at: ✔ Our supervised visitation center ✔ A neutral public location agreed upon by both parents We ensure that parents do not have direct contact during the exchange.

A monitored custody exchange ensures that a child can safely transition between parents without conflict. A neutral third-party staff member oversees the exchange to prevent disputes or safety concerns.

The length of visits is determined by court orders or mutual agreement between parents. Typical visit durations: ✔ Standard visits: 1-2 hours ✔ Extended visits: 3+ hours (when approved)

During a supervised visit: ✔ A trained monitor will observe and document interactions. ✔ The visit will focus on positive parent-child bonding. ✔ No whispering, note-passing, or discussing legal matters is allowed. ✔ Our team ensures that visits remain safe, structured, and conflict-free.

Yes, we offer off-site supervised visitation in approved public locations. However, off-site visits require additional approval and may have different pricing.

Visits take place in a neutral, child-friendly environment, which may include: ✔ Our designated visitation center ✔ Community spaces (such as libraries or parks, when permitted) ✔ Virtual platforms (for court-approved virtual supervised visits)

You can schedule a visit by: ✔ Filling out our online booking form ✔ Calling us at ✔ Emailing us at info@bridgepointvisitation.com After scheduling, we will conduct an intake interview to gather necessary information.

Yes! Our services are available statewide, covering all major cities and rural areas in Ohio.

Supervised visitation is often court-ordered for situations involving: ✔ High-conflict custody disputes ✔ Allegations of abuse or neglect ✔ Domestic violence or restraining orders ✔ Parental substance abuse or mental health concerns ✔ Rebuilding parent-child relationships after a long absence

Supervised visitation allows a non-custodial parent to visit their child in a safe, neutral environment under the supervision of a trained professional. This ensures the child’s well-being while allowing the parent-child relationship to continue in a structured and monitored setting.